Update Rollup 3 for System Center 2012 R2 Service Manager Issues that are fixed in this update rollup Service Manager The Microsoft Systems Center 2012 Operations Manager configuration item (CI) connector does not retrieve disk mount point information for the Service Manager database. When a service request is created from a request offering in the console and when every user prompt is of the Simple List prompt type, the console shows options from all simple lists in each user prompt. When you try to close a customized change request, you cannot close the change request, the task throws an error, and the close is not actioned. MPSync job failures that are logged to the event log do not contain enough information to allow for a quick diagnosis of the problem. All Service Manager workflows may stall when any invalid XML characters (control characters) are used in a work item property. Using the "Set Fi...
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